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Questions before ordering? Check here first!
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Do you guarantee your products or services?
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Yes, we offer a 30 day satisfaction guarantee on all products as long as you return the product in good condition with the original packaging materials. Please call for a return number. When doing a return please note that we do not refund the shipping charges and there is a 10% restocking fee for Party Dresses and Special Occassion outfits.
Clearance merchandise (50% off or more) is considered FINAL SALE. If you need any help with sizes, please refer to our size charts or you can email or call us for additional help.
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Is ordering safe?
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Shopping at Little Dragonflies is 100% secure. Your credit card security is our highest priority, and we have taken steps to ensure that your payment information is processed confidentially and accurately. Birthday Express servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This encryption makes it absolutely impossible for unauthorized parties to read any information that you send us. Important Note: To use the secure order form with Netscape 3.xx browser you MUST UNCHECK SSL v3. This item is located in Security Preferences. All of the private information you provide will still remain secure. This is a known bug in the Netscape 3.xx browser and does not affect other browsers. So, there's no risk! In fact, shopping online at Birthday Express is statistically safer than using your credit card at a restaurant or department store. Give it a try and see for yourself. We're sure you'll change your mind about the security of Internet shopping, and find yourself appreciating the fun and convenience of shopping from home.
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